REFUND POLICY

OUR 3 DAY WARRANTY

All products come with a FREE replacement warranty for 3 days from order delivery. IF your purchase does not match the description or if the item is defective, please contact us within 3 Days of receiving your order – we will make sure that all of your issues are resolved.
If you received the wrong item, please contact us within 3 days of delivery. We will arrange to deliver the correct items or return all your payment.


For defective or faulty products, please take photos or videos and Whatsapp us with order no at 8700943266 – we will replace or refund your purchase after confirmation.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.


RETURNS & REFUNDS

Our policy lasts 03 days. If 03 days have gone by since your order delivery, unfortunately we can’t offer you a refund or exchange.

In order to receive your refund please follow the steps below:

Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
. Upon approval you will receive the RA#. We will arrange for return pickup of the package as soon as possible.

Upon the receipt of your package your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

There are certain situations where only partial refunds are granted (if applicable):

  1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  2. Any item that is returned more than 03 days after delivery..

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: support@myminikiki.com

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us
reply at whatsapp

Sale/Promotion items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed 0 cancellation fee.

INVALID REASONS:

Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at Manvik Toys. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Buyer found items cheaper somewhere else – Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

We have videos of most of our products,Please check there link in description section before buying..